Privacy Notice
Introduction
This Privacy Notice for Alternatives to Violence Project (Ireland) CLG (“AVP Ireland”, “we”, “us”, or “our”) explains how and why we collect, store, use, and share (“process”) your personal information when you use our services (“Services”), including when you:
- Visit our website at https://avpireland.ie
- Contact us or engage with us in other related ways (for example, through volunteering or training enquiries)
- Access our volunteer portal
AVP Ireland is a registered charity (RCN 20045609) and acts as the data controller for the personal data we collect and process.
If you have any questions or concerns about this notice, please contact our Data Protection Officer (DPO) at [email protected] or [email protected] or through the Contact Us page on our website.
1. What Information Do We Collect?
Personal information you provide to us
We collect personal information that you voluntarily provide when you register, contact us, or access our volunteer portal. This may include:
- Name, email address, and contact details
- Usernames and passwords (for portal access)
- Details provided in volunteer or participant forms
We do not collect or process sensitive personal information via the website.
Information collected automatically
Some information might be automatically collected when you visit our website, such as:
- Internet Protocol (IP) address, browser type, and device characteristics
- Log and usage data
- Location data (approximate)
We may also collect data through cookies and similar technologies. Please see our Cookie Policy for more information.
2. How Do We Process Your Information?
We process your information to:
- Provide and improve our Services
- Respond to enquiries and support requests
- Send administrative communications
- Enable communication between users and AVP Ireland
- Allow volunteers to access and use the AVP Volunteer Portal
3. What Legal Bases Do We Rely On?
We process personal information under the following legal bases (as permitted by the EU General Data Protection Regulation (GDPR) and the Data Protection Acts 1988–2018):
- Consent – for example, when you sign a volunteer or participant consent form
- Contract – to fulfil our obligations to you
- Legitimate Interests – such as responding to volunteer enquiries or enabling portal access
- Legal Obligations – for compliance with statutory requirements
- Vital Interests – where necessary to protect life or safety
4. When and With Whom Do We Share Your Information?
We may share your personal data in specific cases, such as:
- With other users, where you interact within public or group areas of the volunteer portal
- With trusted service providers, such as:
- Web hosting and maintenance providers
- Microsoft 365 and secure communication tools
- IT or support partners who maintain our systems
All service providers are bound by Data Processing Agreements (DPAs) and are required to handle your data in compliance with GDPR.
5. International Data Transfers
We do not transfer personal data outside Ireland as a rule. Where it is necessary for certain services we use (for example, Microsoft 365 or other secure cloud providers), data may be stored or processed within the European Economic Area (EEA). In the rare event that data must be transferred outside the EEA, we ensure that appropriate safeguards are in place — such as the Standard Contractual Clauses approved by the European Commission or equivalent protective measures — to protect your information and ensure it receives an adequate level of protection.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to secure and improve our website, remember user preferences, prevent crashes, and fix bugs.
Third parties may also use cookies to tailor content or advertising to your interests.
You can review and manage your cookie preferences through our Cookie Policy.
7. How Long Do We Keep Your Information?
We retain personal data only for as long as necessary to fulfil the purposes described in this notice or as required by law.
| Data Type | Purpose | Retention Period |
| Volunteer contact details | Volunteer coordination | Up to 2 years after last contact |
| Website contact form submissions | Responding to enquiries | 12 months |
| Portal login data | Account management | Duration of active account + 6 months |
| Consent records | Legal documentation | 7 years |
When data is no longer needed, it is securely deleted or anonymised.
8. How Do We Keep Your Information Safe?
We use technical and organisational safeguards, including:
- Secure storage and encrypted access
- Access restrictions for authorised staff and volunteers
- Regular reviews of data access and retention
No system is 100% secure, but we take all reasonable steps to protect your data. You are responsible for safeguarding your own access credentials.
9. Do We Collect Information from Minors?
We do not knowingly collect or market to individuals under 18. By using our Services, you confirm that you are 18 or older.
If we learn that we have collected data from a minor, we will delete it and deactivate the account. Please contact [email protected] if you believe this may have occurred.
10. Your Data Protection Rights
Under GDPR, you have the right to:
- Access a copy of your data
- Request correction or deletion of your data
- Object to or restrict how we use your data
- Withdraw consent (where processing is based on consent)
- Object to automated decision-making (if applicable)
To exercise these rights, contact [email protected] or your regular AVP point of contact. We will respond in accordance with data protection law.
If you are unhappy with how we handle your data, you can contact the Data Protection Commission (DPC):
Website: www.dataprotection.ie
Address: 21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland
11. Do-Not-Track Settings
Some browsers send “Do Not Track” signals. Because there is no current standard for responding to these signals, we do not take specific action in response. If standards are established, we will update this notice.
12. Updates to This Privacy Notice
We may update this notice to reflect changes in law or how we process data.
Updates will be posted on our website with a revised “Last updated” date.
We may also notify you directly where appropriate.
13. Contact Us
Data Protection Officer (DPO)
Alternatives to Violence Project (Ireland)
Quaker House, Stocking Lane, Rathfarnham, Dublin D16, Ireland
Email: [email protected]
